{"id":16124,"date":"2026-06-10T17:04:16","date_gmt":"2026-06-10T15:04:16","guid":{"rendered":"https:\/\/ariva.ag\/?p=16124"},"modified":"2026-06-11T10:20:28","modified_gmt":"2026-06-11T08:20:28","slug":"ARIVA-customer-service-is-part-of-the-financial-data-infrastructure","status":"publish","type":"post","link":"https:\/\/ariva.ag\/en\/ARIVA-customer-service-is-part-of-the-financial-data-infrastructure\/","title":{"rendered":"ARIVA customer service is part of the financial data infrastructure"},"content":{"rendered":"
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\"Stabile<\/figure>\n<\/div>\n<\/div>
<\/div>

ARIVA combines professional financial data with personal care. Banks, stock exchanges, FinTechs and digital financial platforms not only receive access to market data, master data, fundamental data and real-time data, but also direct support by an experienced team that understands technical and technical requirements.<\/strong><\/h1>

What makes ARIVA customer service special?<\/strong><\/h2>

As Provider of financial data, stock exchange data and financial data API<\/span>s for the German-speaking market<\/strong> ARIVA supports companies since 1998 in the integration and use of professional financial market information. This is not only about providing data, but also about the successful integration into products, platforms and processes.<\/p>

Customer service is therefore far more than a classic support hotline. It acts as an interface between customers:inside, data expert:inside and technical teams<\/strong> and ensures that questions are answered quickly, understandably and solution-oriented.<\/p>

Olena is exemplary for this understanding of service: achievable, engaged and professionally deep in the topic. Together with the ARIVA Key Account team, she supports customers in all issues relating to financial market data and their use.<\/p>

What financial data does ARIVA support?<\/strong><\/h2>

ARIVA offers professional financial data solutions for companies from the financial sector and adjacent sectors.<\/p>

These include:<\/p>

    \n
  • Market data and stock exchange data<\/li>\n\n\n\n
  • Realtime market data<\/li>\n\n\n\n
  • master files<\/li>\n\n\n\n
  • Fundamentals<\/li>\n\n\n\n
  • Historical course dates<\/li>\n\n\n\n
  • ARIVA indications<\/li>\n\n\n\n
  • Number<\/li>\n\n\n\n
  • Stock prices<\/li>\n\n\n\n
  • ETF data<\/li>\n\n\n\n
  • Fund data<\/li>\n\n\n\n
  • Securities<\/li>\n<\/ul>

    The data can be used via various technical solutions, data feeds and Financial data API<\/span>s<\/strong> integrated into existing systems.<\/p>

    Why is personal support so important for financial data?<\/strong><\/h2>

    Anyone who integrates financial data into digital applications needs more than just one data supplier. Technical questions, technical requirements or individual applications often arise only during operation.<\/p>

    Especially on topics such as real-time courses, stock exchange data, fundamental data or historical data, it is crucial to quickly get competent support. An experienced first level support saves time, accelerates voting and ensures that projects can be implemented efficiently.<\/p>

    Therefore, ARIVA focuses on personal care instead of anonymous ticket processes.<\/p>

    What customers particularly appreciate:<\/h3>

    ‡ answers within 24 hours (Monday to Friday)<\/p>

    ‡ Competent First Level Support with Expertise on Financial Data<\/p>

    MONITORING Direct contact:instead of long distances<\/p>

    ʿ Rapi<\/span>d support for questions about API<\/span>s, data feeds and data content<\/p>

    ARIVA: Financial data provider for the DACH region and across Euro<\/span>pe<\/strong><\/h2>

    As established Financial data provider in German-speaking countries<\/strong> supports ARIVA companies in the use of professional financial market information.<\/p>

    Among the customers are:<\/p>

      \n
    • Banks<\/li>\n\n\n\n
    • Exchanges<\/li>\n\n\n\n
    • FinTechs<\/li>\n\n\n\n
    • Asset managers<\/li>\n\n\n\n
    • Financial portals<\/li>\n\n\n\n
    • Media houses<\/li>\n\n\n\n
    • Digital investment platforms<\/li>\n<\/ul>

      The focus is on data quality, technical stability and personal cooperation.<\/p>

      FAQs about ARIVA Financial Data<\/strong><\/h2>

      What financial data does ARIVA offer?<\/h3>

      ARIVA provides market data, course data, real-time data, master data, certificate master data, fundamental data, historical course data, indications and key figures for professional users.<\/p>

      Who are the financial data of ARIVA suitable for?<\/h3>

      ARIVA’s financial data solutions are aimed at banks, stock exchanges, fintechs, asset managers, financial portals, media companies and digital platforms.<\/p>

      Does ARIVA provide financial data via API<\/span>s?<\/h3>

      Yes. ARIVA provides financial data via powerful API<\/span>s and other technical interfaces so that companies can integrate the data into their own applications and systems.<\/p>

      How quickly does ARIVA customer service answer?<\/h3>

      Customer service usually answers requests within 24 hours on working days and supports technical and technical questions.<\/p>

      Financial data and personal service from a single source<\/strong><\/h2>

      The quality of a financial data solution is not only shown in the width of the data base or the performance of an API<\/span>. It also shows how good customers are supported in daily use.<\/p>

      ARIVA therefore connects professional financial data, modern interfaces and personal care to a powerful market data infrastructure for the German-speaking financial market.<\/p>

      <\/div>","protected":false},"excerpt":{"rendered":"

      ARIVA combines professional financial data with personal care. Banks, stock exchanges, FinTechs and digital financial platforms not only receive access to market data, master data, fundamental data and real-time data, but also direct support by an experienced team that understands technical and technical requirements.<\/p>\n","protected":false},"author":2,"featured_media":16110,"comment_status":"closed","ping_status":"open","sticky":false,"template":"singlePlain","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1,36,11],"tags":[],"class_list":["post-16124","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","category-ariva-news-data","category-ariva-news"],"yoast_head":"\nARIVA customer service is part of the financial data infrastructure<\/title>\n<meta name=\"description\" content=\"ARIVA customer service is part of the financial data infrastructure\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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